Scan tool hardware, laptop hardware or software, application questions.One call to your CAS technical support rep does it all!Ĭertification: Today OEMs are mandating users to complete the Secure Data Release Model (SDRM) certification to obtain a Locksmith I.D.
Is a Dell and Panasonic Value Added Reseller: With so many of today’s scan tools being laptop based, doesn’t it make sense to purchase from a company that can supply BOTH your laptop PC and your scanner application? One source means one contact if any issues arise. Using your own PC? - Then CAS ‘Remote Rescue’ is for you! All of the CAS supplied laptops can be remotely accessed by our tech support group through the use of the CAS ‘Live-on-Line’™ utility, included with every laptop application. ‘Live-On-Line’ & ‘Remote Rescue’: Many OEM and aftermarket scanners are laptop based.
Your service bays are never down for long due to a failure of your scanner, laptop or software application. Under warranty or out of warranty makes no difference, we simply ship you a loaner and then bring your tool in for repair. Service Loaners: When your service bay operation depends on having functioning scan tools, it’s nice to know CAS offers service loaners to all our customers. At CAS, we offer an exclusive ‘customers only’ rental program that lets you tap into the 1/2 million dollar inventory of factory and specialty tools we have available. Scan Tool Rental Program: It is financially impractical to own every scan tool on the market but there are times when only a specific scan tool can complete a service job. On Site Training: Purchase any equipment from your local CAS Tech Rep and he’ll be there upon delivery to provide on-site training for all your people to bring them up to speed in the proper operation of the shops diagnostic tools. The cost for this service is typically lower then what the local franchised dealer will charge and the car stays with you. They will arrive at your shop with the appropriate OEM scan tools and the skill to perform many advanced services such as Air bag resets, ECU reprogramming and key coding. On Site Service Call: CAS Field Reps are available in many areas to offer the ultimate on-site service call. Tech Support: At CAS, our inside tech support and field tech reps typically respond to over 10,000 tech support calls a year! It’s this level of after sale support that keeps CAS customers coming back year after year. Access to this knowledge is priceless when one of our customers has application, coverage or procedural questions while performing diagnostics.
Knowledge: The only thing we do at CAS is offer scan tools, plus after sale service and support! With 20+ years of experience, our technical support knowledge base is strong. ? Why buy your next scan tool from CAS ? ! Total Support is Why ! CAS